Terms of Service
In a nutshell: Our services are generally non-refundable. We provide our services with no guarantee for the results of your job search. By ordering from us, you make several time-keeping commitments. Please be sure to review section (4.d) about this below, and please only order from us when you have sufficient time to honor these commitments.
"The CareerZeus" is a brand and trade name of Progress Ltd., a company located at Hotchi 522-3, Karuizawa, Nagano, Japan. Its corporate registration with the Japanese government can be viewed here. We refer to both Progress Ltd. and The CareerZeus collectively as “The CareerZeus” for the purposes of this policy. Its terms and conditions are construed in accordance with Japanese law and subject to Japanese law. All legal claims against TheCareerZeus must be settled at the Nagano District Court.
In the below terms and conditions, The CareerZeus is also referred to as “we”, “us” and “our” while the customer is also referred to as “you” and “your”.
By ordering any services from The CareerZeus you agree to all of the following.
1. Our rights and obligations
a. We have the right to either accept or reject your business and have no obligation to explain our decision. Normally, we will of course accept your business. If we reject your business, we will refund any payments we have already received from you in full. We must inform you of any decision to reject your business within one business day of receiving an order and/or payment from you. Failing to do so means that we accept your business.
b. Once we accept your business, we will, on a best-effort basis, perform the services you have ordered as outlined on our website and order pages. If we fail to do so, we will refund any monies received from you.
c. As with all professional writing services, there will typically be a need for revisions after we have produced the first version of the document you requested. The number of revisions included in our prices is stated on our page about fees. We may agree to perform further revisions free of charge, within reason. It is at our sole discretion to determine whether your requests for such additional revisions are within reason.
d. We have the right to cancel an engagement for reasonable cause. Reasonable causes include repeated failure on your part to honor the time commitments set out in section (4.d), and cases of gross discourtesy, abuse, or other commonly unacceptable behavior on your part. If we cancel an engagement for cause, it will be at our discretion whether or how much of the fees received from you to refund.
4. Your rights and obligations
a. Once The CareerZeus has accepted your business you have the right to receive the services and documents you have ordered within the time frames and delivery terms stated on our pages.
c. You have the right to cancel any services at any time but unless otherwise stated in these terms, cancellation shall not result in any refunds to you.
d. You commit to:
Show up to any appointments with us on time
Respond to any queries from us related to the services you've ordered or to billing issues within 48 hours of our queries being sent
Make any requests for revisions or follow-up discussions within three calendar days of receiving the related drafts from us
Make yourself available for any follow-up calls within five calendar days of the time of your request for such.
Repeated failure to honor these commitments may in a worst-case scenario result in us canceling our engagement with you and in the loss of your fees.
e. The success of any job search depends on many factors, not just the quality of the services we provide to you. You, therefore, accept that we are not responsible for your success with any job applications or interviews regardless of your use of documents or advice or training you have received from us for this purpose.
2. Refunds
5. No Liability
Since by default, the lion's share of The CareerZeus' fees are only payable when most of our work is done and you have signed off on it, there is no refund guarantee.
3. Data
You accept that data obtained from our interactions with you, while subject to our privacy policy, may be used in analytics to build and improve our business processes and information technology.
In no event shall The CareerZeus and/or its suppliers or contractors be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise.